Privacy

Note that this is not legal advice and you should consult a qualified attorney in the jurisdictions in which you operate if you have further questions about your specific application.

Privacy policy

Welcome to our website! The protection and security of your personal information when using our website is very important to us. We would therefore like to take this opportunity to inform you about which of your personal data we collect when you visit our website and for what purposes it is used. Personal data refers to individual details about the personal or factual circumstances of an identified or identifiable natural person (data subject), e.g. name, address, email addresses, user behaviour. This is therefore data that we can use to identify you. In addition, you will also find occasional information here about data processing procedures outside this website (e.g. video conferences).

Responsible for data processing

Person responsible

for the processing of personal data within the meaning of the EU General Data Protection Regulation (GDPR)

WestWood® Kunststofftechnik GmbH
An der Wandlung 20
32469 Petershagen
Phone: +49 5702 8392-0
E-mail: info(at)westwood.de

Data protection officer

exkulpa gmbh
Waldfeuchter Str. 266
52525 Heinsberg
Phone: +49 2452 / 99 33 11
E-mail: datenschutz(at)westwood.de

General information

In addition to the data you actively provide to us on this site (e.g. via our contact form), we collect certain technical data. This so-called metadata is automatically transmitted from your computer to our servers as soon as you visit our website (including browser, operating system or timestamp). We use this data to ensure our website is displayed correctly. In addition, we may collect data via integrated third-party providers (e.g. for external media such as map services or analytics tools). We will explain the specific purposes and legal bases in the course of this privacy policy.

Retention period

Unless a specific retention period is stated within this privacy policy, we will retain your personal data for as long as the purpose of the data processing remains valid. If you submit a valid request for erasure or withdraw your consent, we will delete your data. Statutory retention obligations remain unaffected.

Legal basis for data processing

If you have consented to data processing, the processing of your personal data is based on Article 6(1)(a) of the GDPR or Article 9(2)(a) of the GDPR, if special categories of data are processed in accordance with Article 9(1) of the GDPR. Where you have given your express consent to the transfer of personal data to third countries, the data is also processed in accordance with Article 49(1)(a) of the GDPR. If you have consented to the storage of cookies or access to information on your device (e.g. through device fingerprinting), data processing also takes place on the basis of Section 25(1) of the TDDDG. Your consent may be withdrawn at any time. If your data is necessary for the performance of a contract or for the implementation of pre-contractual measures, we process your data in accordance with Article 6(1)(b) of the GDPR. Furthermore, we process your data where this is necessary to comply with a legal obligation, on the basis of Article 6(1)(c) of the GDPR. Data processing may also take place on the basis of our legitimate interest pursuant to Article 6(1)(f) of the GDPR. The following sections of this privacy policy provide information on the respective legal bases in individual cases.

Note on data transfers to third countries and US companies without DPF certification

Please note that we use tools from companies based in third countries with inadequate data protection standards or in the USA, which are not covered by the EU-US Data Protection Framework (DPF). When using these tools, your personal data may be transferred to and processed in these countries. Please note that in these third countries with inadequate data protection standards, a level of data protection comparable to that of the EU cannot be guaranteed.

We would like to clarify that the US generally offers a level of data protection comparable to that of the EU. The transfer of data to the US is permitted if the recipient holds DPF certification or provides appropriate additional safeguards. Information on data transfers to third countries, including data recipients, can be found in our privacy policy.

Automated decision-making

Your personal data is not processed for the purposes of automated decision-making.

Your rights

As a data subject under the General Data Protection Regulation (GDPR), you have the following rights:

Right of access: You have the right to request confirmation from us as to whether your personal data is being processed and, if so, to receive further information about the processing and copies of the data being processed (Art. 15 GDPR).
Right to rectification: You have the right to request the immediate rectification of inaccurate personal data concerning you and, where applicable, the completion of incomplete personal data (Art. 16 GDPR).
Right to erasure: You have the right to request the immediate erasure of personal data concerning you if the legal requirements are met, in particular if the data is no longer necessary for the purposes for which it was collected and the processing is unlawful (Art. 17 GDPR).
Right to restriction of processing: You have the right to request that we restrict the processing of your personal data where the legal conditions are met, in particular where you contest the accuracy of the data, the processing is unlawful and you oppose erasure (Art. 18 GDPR).
Right to data portability: You have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format, and you have the right to transmit this data to another controller without hindrance from us, provided this is technically feasible (Art. 20 GDPR).
Right to object: You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you, where the processing is based on Article 6(1)(e) or (f) of the GDPR (Article 21 of the GDPR).
Right to withdraw consent: You have the right to withdraw your consent to the processing of personal data at any time with effect for the future. Withdrawal of your consent does not affect the lawfulness of processing carried out on the basis of your consent prior to withdrawal (Art. 7(3) GDPR).
Right to lodge a complaint with a supervisory authority: You have the right to lodge a complaint with a data protection supervisory authority if you consider that the processing of your personal data infringes the GDPR (Article 77 of the GDPR).

Further data processing operations

General information obligations

This information is intended for customers, prospective customers, suppliers and employees. We process your personal data for the following purposes:

To fulfil our contractual obligations towards you (Article 6(1)(b) of the GDPR).
To carry out pre-contractual obligations (Art. 6(1)(b) GDPR).
To respond to enquiries (Art. 6(1)(b) GDPR).
Where you have given us your consent to process your personal data for specific purposes (such as to receive our newsletter), data processing takes place on the basis of your consent (Art. 6(1)(a) GDPR).
To comply with legal obligations to which our company is subject (Art. 6(1)(c) GDPR).
Where necessary, we also process your data to safeguard our legitimate interests, in particular to assert legal claims and defend ourselves in legal disputes or to ensure IT security, to consult with and exchange data with credit reference agencies to assess creditworthiness and default risks, for direct marketing and market research provided you have not objected to the use of your data for this purpose, in connection with measures for business management and the further development of services and products, in connection with measures for product and sales optimisation, in connection with risk management measures, and for the prevention or investigation of criminal offences (Art. 6(1)(f) GDPR).

Categories of recipients of personal data

Within our company, only those employees who absolutely need the data to perform their duties have access to it (need-to-know principle). Individual processes and services are carried out by carefully selected service providers, commissioned in accordance with data protection regulations, who are based within the EEA. Where service providers commissioned by us gain access to personal data whilst performing their services, data processing agreements have been concluded with them in accordance with Article 28(3) of the GDPR.

Duration of data storage

The data we process is stored for the duration of the contractual relationship and its fulfilment, and in compliance with statutory retention periods. These include, in particular, commercial and tax law retention obligations under the German Commercial Code (HGB) and the German Fiscal Code (AO). The standard retention and documentation periods amount to up to ten years. If no contractual relationship is established, we process the data only for as long as the specific purpose requires.

Cookies

Cookies are small text files that are stored by your browser on your device to save certain information whilst you are using the website. Cookies enable us to improve various aspects of our website and make your visit more convenient.

There are various types of cookies, each serving different purposes. Temporary cookies, also known as session cookies, are stored only for the duration of your use of the website and are automatically deleted when you close your browser. Persistent cookies, on the other hand, remain stored on your device for a longer period and enable us to recognise you and your preferences on subsequent visits to the website.

Cookies can also be divided into first-party cookies and third-party cookies. First-party cookies are set by our website, whilst third-party cookies are set by other websites or service providers whose content is integrated into our website, such as plugins or analytics tools.

Cookies are used for various purposes, such as ensuring the website functions properly, storing user settings, compiling anonymous statistics on user behaviour, or displaying personalised content and advertising. The legal basis for the use of cookies varies depending on the purpose of the cookies. In some cases, the setting of cookies is based on your legitimate interest pursuant to Article 6(1)(f) of the GDPR, in order to make our website functional and user-friendly. As the website operator, we have a legitimate interest in storing necessary cookies to ensure the technically flawless and optimised provision of our services. Where we seek your consent for the use of cookies, processing is carried out on the basis of Article 6(1)(a) of the GDPR in conjunction with Section 25(1) of the TDDDG. Your consent may be withdrawn at any time.

Consent with Cookiebot

Our website uses Cookiebot’s consent technology to obtain your consent to the storage of certain cookies on your device or to the use of certain technologies, and to document this in accordance with data protection regulations. The provider of this technology is Cybot A/S, Havnegade 39, 1058 Copenhagen, Denmark (hereinafter “Cookiebot”).

When you visit our website, a connection is established with Cookiebot’s servers to obtain your consents and other declarations regarding the use of cookies. A cookie is set in your browser to enable us to record and document your consent or withdrawal of consent. This data is stored until you delete the cookie, request that we delete the data, or the purpose for data processing no longer applies. Statutory retention obligations remain unaffected.

Cookiebot is used to obtain the legally required consents for the use of cookies. The legal basis for this is Article 6(1)(c) of the GDPR.

Data processing

To ensure that personal data is processed in accordance with our specifications and in compliance with the GDPR, we have entered into a data processing agreement (DPA) with the provider.

Data processing in detail

Below, we provide information on the individual processing operations, the scope and purpose of data processing, the legal basis, the obligation to provide your data and the respective retention period. No automated decision-making, including profiling, takes place in individual cases.

Provision of the website

When you access and use our website, we collect the personal data that your browser automatically transmits to our server. The following information is temporarily stored in a so-called log file:

IP address of the requesting computer
Date and time of access
Name and URL of the file accessed
Website from which the access is made (referrer URL)
The browser used and, where applicable, your computer’s operating system, as well as the name of your internet service provider

Our website is not hosted by us, but by a service provider who processes the aforementioned data on our behalf for the purpose of providing the website, in accordance with Article 28 of the GDPR.

The use of the hosting provider is for the purpose of fulfilling our contractual obligations towards our potential and existing customers (Article 6(1)(b) GDPR) and in the interest of a secure, fast and efficient provision of our online services by a professional provider (Article 6(1)(f) GDPR).

We use the following hosting provider:

IOK GmbH & Co. KG
Brockweg 17
33415 Verl

Contact form

Nature and scope of processing

When you send us enquiries (e.g. via the contact form, email or telephone), we store all data resulting from this (e.g. name, email address, subject of the enquiry, etc.). We require this data to process your enquiry and to be able to answer any follow-up questions. We will not pass on this data without your consent.

Purpose and legal basis

The processing of this data is based on Article 6(1)(b) of the GDPR, provided that your enquiry relates to the performance of a contract or is necessary for the implementation of pre-contractual measures. Otherwise, the processing is based on our legitimate interest in the effective handling of enquiries addressed to us (Article 6(1)(f) of the GDPR) or on your consent (Article 6(1)(a) of the GDPR) if you have previously given it.

Retention period

The data you enter in the contact form will remain with us until you request its deletion, withdraw your consent to its storage, or the purpose for storing the data no longer applies (e.g. once your enquiry has been processed). Mandatory legal provisions – in particular retention periods – remain unaffected.

Referral to specialist processors

If you use our online tool for specialist processing, we will forward the details you provide in the form, including your email address and telephone number, to the selected specialist processors for the purpose of preparing a quote.

The processing of this data is based on Article 6(1)(b) of the GDPR, provided that your enquiry relates to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of enquiries addressed to us (Article 6(1)(f) of the GDPR) or on your consent (Article 6(1)(a) of the GDPR) where this has been requested.

The data you enter in the form will remain with us until you request its deletion, withdraw your consent to its storage, or the purpose for storing the data no longer applies (e.g. once your enquiry has been processed). Mandatory legal provisions – in particular retention periods – remain unaffected. For information on data processing by the data processor, please refer to the privacy policy of the respective provider.

Contact form for applicants

Nature and scope of processing

We collect and process the personal data of applicants. Such data processing may also take place electronically, for example, when applicants submit application documents to us by email or via a web form on our website. On our website, we offer you the option of submitting applications for advertised vacancies to us by email.

Purpose and legal basis

We process applicants’ personal data in accordance with legal requirements for the purpose of establishing an employment relationship (Art. 6(1)(b) GDPR). You are not obliged to provide us with this data. However, without this data, we cannot carry out an application process with you.

If your application is successful, the data you have submitted will be stored in our data processing systems on the basis of Article 6(1)(b) of the GDPR and, insofar as you provide us with special categories of personal data such as health information, on the basis of Article 9(2)(b) for the purpose of carrying out the employment relationship.

We also use the professional networking services LinkedIn and XING to contact potential applicants. In this regard, the operators of these networks act on our behalf as data processors in accordance with our instructions. The legal basis for data processing when contacting potential applicants on our behalf is Article 6(1)(f) of the GDPR (our legitimate interests). If, as a result of such contact, you send us your application, we process your data for the purpose of establishing an employment relationship as described above on the basis of Article 6(1)(b) of the GDPR.

Retention period

In the event of a rejection, your data will be stored for a period of 6 months following the conclusion of the application process. This is done to safeguard our legitimate interests, in order to assess whether we require the data to defend against any claims arising in connection with the application process. We are then obliged to delete or anonymise your data. In this case, the data will only be available to us as so-called metadata without any direct personal reference for statistical analysis (for example, the proportion of female and male applicants, the number of applications per period, etc.).

If it becomes apparent that further storage of the data is necessary after the expiry of the 6-month period to safeguard our legitimate interests (e.g. due to an impending or pending legal dispute), deletion will only take place once the purpose for continued storage no longer applies. The legal basis for this further data storage is our legitimate interests in the assertion, exercise or defence of civil law claims (Art. 6(1)(f) GDPR in conjunction with Section 24(1)(2) BDSG or, where special categories of personal data are stored, Art. 9(2)(f) GDPR in conjunction with Section 24(2) BDSG).

Inclusion in the applicant pool

As part of the application process, we offer applicants the opportunity to be included in our “talent pool” for a period of 24 months, subject to their consent in accordance with Article 6(1)(a) and Article 9(2)(a) of the GDPR. If you have provided special categories of personal data in your application, such as health information, your consent also extends to this data. You are not obliged to provide us with your application data for our talent pool. However, without this data, we cannot consider you for future vacancies unless you submit a new application.

Consent to the inclusion of application data in the Talent Pool is voluntary and may be withdrawn at any time with future effect. Withdrawal of consent does not affect the lawfulness of data processing carried out on the basis of consent prior to withdrawal.

Your application documents will be deleted from the talent pool at the latest upon expiry of the retention period, or in the event of a withdrawal of consent, or upon acceptance of a job offer from one of the companies responsible for the talent pool.

If, as part of the application process, you receive an offer of employment from us and accept it, we or that company will store the personal data collected during the application process for the purpose of managing the employment relationship. The legal basis for this data processing is Article 6(1)(b) of the GDPR or, insofar as you provide us with special categories of personal data such as health information, Article 9(2)(b).

Applicant management via perbit (myjobboard.de)

We use the HR and applicant management software myjobboard to display job vacancies on our website and to enable online applications. The provider of myjobboard is perbit Software GmbH, Siemensstraße 31, 48341 Altenberge. In this context, perbit Software GmbH acts as our data processor in accordance with Article 28 of the GDPR. The basis for this processing is a data processing agreement between us, as the data controller, and the provider. Further information on data processing can be found in the privacy policy of perbit Software GmbH at https://perbit.com/datenschutz/.

Presence on social media platforms

We maintain public profiles on various social networks via our website. You can find more detailed information on the social networks we use in the relevant sections of our privacy policy.

Social networks such as Facebook, Twitter and others can comprehensively analyse your user behaviour when you visit their websites or a website with integrated social media content (e.g. ‘Like’ buttons or advertising banners). Visiting our social media pages triggers numerous data processing operations relevant to data protection:

If you are logged into your social media account and visit our social media presence, the operator of the social media portal may associate this visit with your user account. However, your personal data may also be collected even if you are not logged in or do not have an account with the relevant social media portal. In this case, data collection takes place, for example, via cookies stored on your device or by recording your IP address.

Using the data collected in this way, the operators of the social media platforms can create user profiles containing your preferences and interests. This enables interest-based advertising to be displayed to you both on and off the respective social media platform. If you have an account with the relevant social network, interest-based advertising may be displayed on all devices on which you are logged in or have been logged in.

Please note that we cannot track all processing activities on social media platforms. Depending on the provider, further processing operations may therefore be carried out by the operators of the social media platforms. For details, please refer to the terms of use and privacy policies of the respective social media platforms.

Legal basis for data processing

Our social media presence serves to ensure the most comprehensive online presence possible. This constitutes a legitimate interest within the meaning of Article 6(1)(f) of the GDPR. The analysis processes initiated by the social networks may be based on different legal grounds, which must be specified by the operators of the social networks (e.g. consent within the meaning of Article 6(1)(a) of the GDPR).

Data controller and exercising of rights

When you visit our social media pages (e.g. Facebook), we are jointly responsible with the operator of the social media platform for the data processing operations triggered by that visit. You may, in principle, exercise your rights (right of access, rectification, erasure, restriction of processing, data portability and the right to lodge a complaint) both against us and against the operator of the relevant social media portal (e.g. against Facebook).

Despite our joint responsibility with the social media portal operators, we do not have full control over the data processing operations of the social media portals. Our options depend largely on the corporate policy of the respective provider.

Duration of data storage

Data collected directly by us via our social media presence will be deleted from our systems as soon as you request its deletion, withdraw your consent to its storage, or the purpose for storing the data no longer applies. Stored cookies remain on your device until you delete them. Mandatory legal provisions – in particular retention periods – remain unaffected.

We have no influence over the retention period of your data stored by the operators of social networks for their own purposes. For further details, please contact the operators of the social networks directly (e.g. via their privacy policy, see below).

Facebook page

Our company has a profile on Facebook. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (hereinafter ‘Meta’). According to Meta, the data collected is also transferred to the USA and other third countries.

We have entered into a joint processing agreement (Controller Addendum) with Meta. This agreement sets out which data processing operations we and Meta are responsible for when you visit our Facebook page. You can view the agreement via the following link: https://www.facebook.com/legal/terms/page_controller_addendum.

You can adjust your advertising settings yourself in your user account. To do so, click on the following link and log in: https://www.facebook.com/settings?tab=ads.

The company is certified under the "EU-US Data Privacy Framework" (DPF), an agreement between the European Union and the USA which aims to ensure compliance with European data protection standards when processing data in the USA. Certification under the DPF obliges companies to comply with these data protection standards.

Data transfers to the US are based on the EU Commission’s Standard Contractual Clauses. Further details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum and https://de-de.facebook.com/help/566994660333381.

For further information, please refer to Facebook’s privacy policy: https://www.facebook.com/about/privacy/.

Instagram page

Our company has a profile on Instagram. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

Data transfers to the USA are based on the EU Commission’s Standard Contractual Clauses. Further details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum, https://help.instagram.com/519522125107875 and https://de-de.facebook.com/help/566994660333381.

For further information on how your personal data is handled, please refer to Instagram’s privacy policy: https://help.instagram.com/519522125107875.

LinkedIn page

Our company has a profile on LinkedIn. The provider is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland. LinkedIn uses advertising cookies.

If you wish to disable LinkedIn advertising cookies, please use the following link: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.

Data transfers to the US are based on the EU Commission’s Standard Contractual Clauses. Further details can be found here: https://www.linkedin.com/legal/l/dpa and https://www.linkedin.com/legal/l/eu-sccs.

For further information on how your personal data is handled, please refer to LinkedIn’s privacy policy: https://www.linkedin.com/legal/privacy-policy.

XING page

We have a profile on XING. The provider is New Work SE, Dammtorstraße 30, 20354 Hamburg, Germany. For details on how they handle your personal data, please refer to XING’s privacy policy: https://privacy.xing.com/de/datenschutzerklaerung.

YouTube

We have a profile on YouTube. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. For details on how they handle your personal data, please refer to YouTube’s privacy policy: https://policies.google.com/privacy?hl=de.

Video Conferences

Data processing

We use online conferencing tools to communicate with our customers. The specific tools we use are listed below. When you communicate with us via video or audio conference, your personal data is collected and processed by us and the provider of the relevant tool.

The tools collect the data you provide, including your email address and telephone number. They also process the duration of the conference, when you joined the conference, the number of participants and other metadata.

In addition, the tool provider processes all technical data required to facilitate the conference. This includes, in particular, IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or speaker, and the type of connection.

If you share content via this service, it is stored on the providers’ servers. This includes cloud recordings, chat messages, voice messages, as well as photos and videos that you have shared whilst using this service.

Please note that we do not have full control over the data processing operations of the tools used. For further details on data processing by the conference tools, please refer to the privacy policies of the respective tools used.

Purpose and legal basis

The conference tools are used to communicate with prospective or existing contractual partners or to offer specific services to our customers (Article 6(1)(b) of the GDPR). Furthermore, the use of these tools serves to generally simplify and speed up communication with us or our company (legitimate interest within the meaning of Article 6(1)(f) of the GDPR). If you have previously given your consent to data processing, the processing of your data takes place solely on the basis of Article 6(1)(a) of the GDPR; consent may be withdrawn at any time.

Retention period

Data collected directly by us via the video and conferencing tools will be deleted from our systems as soon as you request us to do so, withdraw your consent to storage, or the purpose for data storage no longer applies. Stored cookies remain on your device until you delete them. Mandatory statutory retention periods remain unaffected.

We have no influence over the storage period of your data that is stored by the operators of the conference tools for their own purposes. For further details, please contact the operators of the conference tools directly.

Conference tools used

We use the following tools for video conferencing:

Microsoft Teams

We use Microsoft Teams. The provider is Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland. For details on data processing, please refer to the Microsoft Teams privacy policy: https://privacy.microsoft.com/de-de/privacystatement.

Data transfers to the USA are based on the EU Commission’s Standard Contractual Clauses. Details can be found here: https://privacy.microsoft.com/de-de/privacystatement.

Data processing

To ensure that personal data is processed in accordance with our specifications and in compliance with the GDPR, we have entered into a data processing agreement (DPA) with the provider. Website visitors’ data is processed solely in accordance with our instructions and in compliance with the GDPR.

Change settings for the use of cookies

Services and tools used

Google Analytics

On this website, we use services and functions provided by Google Analytics, offered by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Nature and scope of data processing

With the help of Google Analytics, we as the website operator can determine how our website is used. As part of the analysis, we learn how often our website is visited, how long visitors stay on the site and which devices or systems they use to access the website. We can also track your mouse movements and clicks. To do this, Google Analytics uses machine learning and other technologies to analyse and supplement your data. The collected data is usually processed on Google’s servers in the USA.

Legal basis

When using Google Analytics, we rely on Article 6(1)(f) of the GDPR as the legal basis for the storage and analysis of personal data, as we have a legitimate interest in analysing the use of our website. This enables us to optimise our online offering for you. If you have previously given your consent to data processing by Google Analytics on this website, the processing of your data takes place solely on the legal basis of Article 6(1)(a) of the GDPR. You may withdraw your consent at any time.

The transfer of your personal data to the USA is based on the EU Commission’s Standard Contractual Clauses. Further information on this can be found at privacy.google.com/businesses/controllerterms/mccs/.

Data processing

To ensure that personal data is processed in accordance with our specifications and in compliance with the GDPR, we have entered into a data processing agreement (DPA) with the provider.

Retention period

Google stores data linked to cookies, user IDs or advertising IDs for two months, after which it is anonymised or deleted. Further information on the retention period and the deletion of your data can be found at https://support.google.com/analytics/answer/7667196?hl=de.

Google Ads

On this website, we use services and features provided by Google Ads, which are offered by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Nature and scope of data processing

With the help of Google Ads, we can display online advertisements in the Google search engine or on other websites when users search for specific terms. In addition, advertisements can be displayed to specific target groups based on user data. For example, the advertisements are tailored to the interests and location of the users. We analyse this user data and the number of clicks to measure the success of our advertisements.

Legal basis

When using Google Ads, we rely on Article 6(1)(f) of the GDPR as the legal basis, as we have a legitimate interest in analysing the use of our website in order to successfully market our services and products.

The transfer of your personal data to the USA is based on the EU Commission’s Standard Contractual Clauses. Further information on this can be found at policies.google.com/privacy/frameworks and https://privacy.google.com/businesses/controllerterms/mccs/.

The company is certified under the "EU-US Data Privacy Framework" (DPF), an agreement between the European Union and the US which aims to ensure compliance with European data protection standards when processing data in the US. Certification under the DPF obliges companies to comply with these data protection standards. Further information is available at: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt000000001L5AAI&status=Active

Google DoubleClick

On this website, we use services and features provided by Google DoubleClick, offered by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Nature and scope of data processing

Google DoubleClick enables us to display targeted advertisements in Google applications that match users’ interests. In order to provide relevant advertising, Google DoubleClick must identify users and link their website visits, clicks and other information to their user behaviour. To do this, Google DoubleClick uses cookies and technologies to recognise users and creates pseudonymised user profiles based on the data collected.

You can disable this personalised advertising in your personal Google account at policies.google.com/technologies/ads and https://adssettings.google.com/authenticated.

Legal basis

When using Google DoubleClick, we rely on Article 6(1)(f) of the GDPR as the legal basis, as we have a legitimate interest in analysing the use of our website. This enables us to optimise our online presence and offerings for you. If you have previously given your consent to data processing by Google DoubleClick on this website, the processing of your data takes place on the legal basis of Article 6(1)(a) of the GDPR in conjunction with Section 25(1) of the TTDSG. You may withdraw your consent at any time.

Google API

On our website, we use the services and functions of Google APIs, provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Nature and scope of data processing

Google APIs allow us to access additional services and data from Google. When using these services, your IP address is transmitted to Google Ireland Limited. Please note that we provide specific information in our privacy policy for each additional Google service that we use. Further information on Google APIs and data protection can be found in Google’s privacy policy: https://policies.google.com/privacy.

Legal basis

We use Google APIs based on our legitimate interests (i.e., the interest in optimising our online offering), in accordance with Article 6(1)(f) of the GDPR. Where we seek consent (e.g. consent to the storage of cookies), data processing takes place exclusively on the basis of Article 6(1)(a) of the GDPR; you may withdraw this consent at any time.

Data processing

To ensure that personal data is processed in accordance with our specifications and in compliance with the GDPR, we have entered into a data processing agreement (DPA) with the provider.

Friendly Captcha

Nature and scope of processing

We have integrated components from Friendly Captcha into our website. Friendly Captcha is a service provided by Friendly Captcha GmbH and enables us to distinguish whether a contact enquiry originates from a natural person or is generated automatically by a programme. When you access this content, you establish a connection to servers operated by Friendly Captcha GmbH, Am Anger 3-5, 82237 Woerthsee, Germany, whereby your IP address and, where applicable, browser data such as your user agent are transmitted. Furthermore, Friendly Captcha records the user’s dwell time and mouse movements in order to distinguish automated requests from human ones. This data is processed exclusively for the purposes mentioned above and to maintain the security and functionality of Friendly Captcha.

Purpose and legal basis

The use of Friendly Captcha is based on your consent in accordance with Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG.

Retention period

We have no influence over the specific retention period of the processed data; this is determined by Friendly Captcha GmbH. Further information can be found in the privacy policy for Friendly Captcha: https://friendlycaptcha.com/de/privacy/.

Hotjar

Our website uses services and functions provided by Hotjar, an analytics tool operated by Hotjar Limited, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta, Europe.

Nature and scope of data processing

With the help of Hotjar, we are able to analyse user behaviour on our website. This analysis records the mouse actions you perform, how long you view certain content, and other interactions. Hotjar then creates ‘heatmaps’ that show us which areas of the website are visited most frequently by visitors.

In addition, Hotjar provides us with information on how long you stay on a page, when you left it, and when you abandoned your entries in a contact form. As a visitor to our website, you also have the option to provide direct feedback on the website. Hotjar uses technologies (such as cookies or fingerprinting systems) to recognise website visitors on repeat visits.

Legal basis

The processing of personal data is carried out on the basis of Article 6(1)(f) of the GDPR, as we have a legitimate interest in analysing website usage in order to optimise our online presence and services. If you have given your consent to data processing by Hotjar on this website, the processing is carried out on the basis of Article 6(1)(a) of the GDPR and Section 25(1) of the TTDSG. You may withdraw your consent at any time.

Disabling Hotjar

If you object to the processing of your personal data by Hotjar, you can disable tracking. Please note that this must be done separately for each browser or device. Detailed instructions on how to do this can be found at https://www.hotjar.com/opt-out. Further information on the processing of your user data can be found in Hotjar’s privacy policy at https://www.hotjar.com/privacy.

Data processing

To ensure that personal data is processed in accordance with our guidelines and in compliance with the GDPR, we have entered into a Data Processing Agreement (DPA) with Hotjar.

Hotjar Behaviour Analytics

Nature and scope of processing

We have integrated Hotjar into our website. Hotjar is a service provided by Hotjar Ltd. and offers optimisation tools that analyse the behaviour and feedback of users of our website using analytics and feedback tools.

Hotjar uses cookies and other browser technologies to evaluate user behaviour and recognise users.

This information is used, amongst other things, to compile reports on website activity and to statistically analyse visitor data. Furthermore, Hotjar records clicks, mouse movements and scroll depths to create so-called heatmaps and session replays.

In this case, your data is transferred to the operator of Hotjar, Hotjar Ltd, Level 2, St Julians Business Centre, 3 Elia Zammit Street, St Julians, STJ 3155, Malta.

Purpose and legal basis

The use of Hotjar is based on your consent in accordance with Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG.

Retention period

We have no influence over the specific retention period of the processed data; this is determined by Hotjar Ltd. Further information can be found in Hotjar’s privacy policy: https://www.hotjar.com/privacy/.